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Enteractive Solutions Group, Inc. (“ESG”) takes privacy seriously. This privacy statement discloses the types of information we collect, where it is collected, how we use it, who we share it with, how we protect it, and how you can manage the privacy and protection of your personally identifiable information.


Places Where Information Is Collected

ESG collects personally identifiable information when you directly provide it to us, such as when you interact on our website, when you enter into a contest, sweepstakes, or promotion sponsored by ESG, and when you provide your completed eligibility documents to us.
Your personally identifiable information is also indirectly collected by ESG when a partner or client shares an entry file containing information you submitted in order to enter a contest, sweepstakes, or promotion.

Participation in a contest, sweepstakes, or promotion is completely voluntary and you therefore have a choice whether to disclose the requested information.


Types of Information Collected

Personally identifiable information is defined as data that directly identifies an individual. The following is the type of personally identifiable information collected by us when you enter a sweepstakes, contest, or promotion we administer, respond to eligibility questions via the telephone or by email, and provide completed documents such as an Affidavit, Guest Release, IRS W-9 Form, and government-issued photo identification:

  • First name
  • Last name
  • Mailing address
  • Phone number (including area code)
  • Email address
  • Date of birth
  • The approximate retail value of the prize you won
  • Employment status
  • Name of employer
  • Work address
  • Position with your company
  • Name of all household members
  • Signature
  • Photo (and all other information contained in your government-issued photo identification)

If you use a social media login to enter into a contest, sweepstakes, or promotion, then we may access your public social media profile information. You can control and limit this type of sharing by using your social media service settings.

As applicable, the following type of information is collected when you enter a sweepstakes, contest, or promotion on a website we have developed/hosted or on a digital platform we manage:

  • Visits to connected social media sites such as Facebook, Instagram, Twitter, Pinterest, Telegram, WhatsApp, Line, etc.
  • Share button clicks
  • Votes on networks
  • Total votes
  • Total visits
  • Emails sent

ESG also automatically receives and records information from our servers and from your browser, including your IP address, the time, as well as information about the page you requested. We use tracking technologies in a variety of ways, including: keeping count of return visits to our site or our partners’ sites; accumulating and reporting anonymous, aggregate (data collected in mass), statistical information on website usage; and determining which features and services users like best or in which they have the greatest interest.


How Your Personally Identifiable Information Is Used

The personally identifiable information we collect from you is used in the following ways:

  • Verification of the information you provided when you entered a sweepstakes, contest, or promotion
  • Check eligibility status for any conflicts of interest with a sponsor of a sweepstakes, contest, or promotion
  • Conduct random drawings for sweepstakes, contests, and promotions
  • 1099 issuance
  • Prize fulfillment of trip, merchandise, and cash prizes


Retention of Personally Identifiable Information

Your personally identifiable information is only retained for as long as deemed necessary for us to abide by and remain compliant with state auditors and regulatory agencies such as the Internal Revenue Service.

ESG retains your personally identifiable information for three (3) years.

ESG retains your financial personally identifiable information for seven (7) years. The following is the type of financial information retained:

  • First name
  • Last name
  • Mailing address
  • Phone number
  • Social Security number/Individual Taxpayer Identification Number/Social Insurance Number
  • The approximate retail value of the prize you won if and only if the prize is $600 or more


Sharing of Personally Identifiable Information

ESG will release personally identifiable information in order to comply with a judicial proceeding, subpoena, court orders, or legal process served on us; or when we believe that your actions violate applicable laws or any usage guidelines for specific products or services, or threaten the rights, property, or safety of our company, our users, or others.

ESG may aggregate personally identifiable information and disclose such information in a non-personally identifiable manner to third parties for marketing, promotional, and other purposes. We do not disclose to these entities any information that could be used to identify you personally without your express permission. In addition, ESG takes appropriate security measures (e.g. physical, electronic, and procedural measures) to help protect and safeguard any personal information from unauthorized access and disclosure.


Disclosure or Sale of Personally Identifiable Information

ESG does not and will not sell personally identifiable information of any person.

ESG only discloses personally identifiable information to third parties for the following business purposes:

  • Reporting and issuing 1099 MISC to the Internal Revenue Service as required
  • Reporting winners to the states of New York, Florida, and Rhode Island for promotions that are registered in these states as required
  • Booking travel with various travel companies and/or directly with hotels, airlines, car services, etc.
  • Arranging the shipping of merchandise prizes via shipping companies and organizations including, but not limited to: FedEx, USPS, Amazon
  • Arranging payments of cash prizes via digital financial services such as PayPal


Right to Request What Personally Identifiable Information We Have

Consumers have the right to request what personally identifiable information we have collected, used, or disclosed. Call us at 888-295-0226 to request this information or click here to access this request form. In order to verify your identity, the following information will be requested of you:

  • Email address
  • First name
  • Last name
  • State/Province of residence
  • Date of birth
  • A legible copy of your government-issued photo identification

Upon receipt of your request to know what data we have about you, we will share what data, if any, we have collected on you and confirm how it was used.


Right to Delete Personally Identifiable Information

After you have requested and we have shared any personally identifiable information we have of yours, you have the right to request that we delete your information. Requests to delete your personally identifiable information must be received in writing via email communication or by mailing the request to delete to the following address along with a SASE to:

Enteractive Solutions Group
ATTN: Privacy Deletion
P.O. Box 7398
Burbank, CA 91510

You will be notified of the successful deletion of your personally identifiable information in the same manner your request was made (e.g. either via email or postal mail).


Right to Non-Discrimination

You have a right not to receive discriminatory treatment from us for exercising your privacy rights.


Authorized Agent

You can designate an authorized agent to make a request on your behalf.


Contact For More Information

If you would like to contact us with any questions about our privacy policy, please email us at or call us at 888-295-0226 or 818-526-0600.


Policy Modifications

Any modification to our privacy practices will be reflected within this area of our website. If there is a material change in our privacy practices, we will indicate on our website that our privacy practices have changed and provide a link to the new privacy statement.

This privacy policy was last updated on 12/31/2019